No, you have the option to checkout as a guest. However, an account must be created if you would like to: participate in our rewards program, submit reviews, have access to quicker checkouts, past order information, order printing or tracking updates.
You will be given the option to create your account at checkout.
Yes, We will need for you to register with a new password.
Not a problem! Simply jump over to the My Account page and click the “Lost your Password” link. An email will be sent where you may create a new password.
Your passwords are hidden from us so resetting is the only option.
Currently, we ship only within the continental United States.
We cannot ship to PO boxes.
We offer a low flat shipping rate of $10 and orders over $99 always ship free.
Please note, we will only ship to one address with this flat rate/free shipping offer. If you wish to break up your order to ship to multiple addresses, additional postage charges will apply.
Your order size and location will determine if we ship your package via USPS Priority or UPS Ground.
We cannot ship to P.O. boxes.
Yes, during checkout, you may enter a new shipping address.
All products sold by Mosleylane are shipped in “NEW” condition. Please inspect all packages (in the driver’s presence if possible) immediately upon receipt. Have the driver note any damages on the shipping documents before signing them. If undetected damage is discovered after the driver has gone you will need to notify us immediately so we can file a claim with the shipping company. You are required to save the box and packing material for seven days just in case the carrier wants to inspect the damage before paying the claim. If you do not save the packaging and it is required for shipping company to process our claim we will not be able to refund or replace the items damaged. We must be notified in three (3) business days from the date of receipt of any damages. A store credit or a payment refund will be issued for damaged merchandise.
Currently, we accept Visa, MasterCard, Discover, American Express, PayPal and Apple Pay
Cancellations · Returns · Exchanges
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.